Listen

1. Have an open mind. [+]

• Give up control.

• Experience new things.

2. Be empathetic (not sympathetic).

• Put yourself in others' position.

• Validate others' points of view.

• Ask them how they feel and think.

3. Wait for people to open up to you.

• Be patient.

• Take deep, slow breaths, and count them.

4. Use good body language to show that you care.

• Make eye contact.

• Don't cross your arms or legs.

• Face the speaker.

5. Ask good questions to understand and clarify 
things. [+]

• What …?

• Who …?

• When …?

• Where …?

• Why …?

• How …?

*Follow these steps and your thinking process will be fruitful every time*